Support
Dave Systems Inc - Support for Floyd the OnField Football Officials Rules Expert
If users encounter any issues, need assistance, or have feedback about the Floyd OnField
Football Officials Rules Expert, they can visit your support page for comprehensive help
Getting Started
What is the Floyd OnField Football Officials Rules Expert?
Floyd is a tool that allows football officials to ask a machine learning model trained on the rules of football questions and get the answer in real time. An official downloads the app, before stepping on the field he/she clicks on “Activate Floyd”, while on the field when the official says “Floyd” he/she will be connected to the rules expert and can ask any question. Floyd will give the answer and then the official can say “Next Play” and the connection will be disconnected. Then anytime on the field the official says “Floyd” it will connect him/her to the rules expert.
Is the app available for both iOS and Android?
Yes
Do I need an internet connection to use the app?
No
Features and Usage
How do I search for specific rules within the app?
Just Ask any rules questions and if you want a rules reference asked Floyd for the rule reference.
Does the app provide real-time updates for rule changes?
Yes if a rule does change during the year the application will update.
Is there a tutorial or guide for using the app?
Yes
Troubleshooting
What should I dao if the app crashes or freezes?
How can I report an error or incorrect information in the app?
Floyd is a machine learning model and it is not perfect if it does make a mistake just correct it by saying that is not right will you check again and Floyd will correct itself.
I’m unable to log in. What should I do?
Contact davesystemsinc@gmail.com
Subscription and Pricing
Is the app free, or is there a subscription fee?
There is a subscription free of $20.00.
Account and Privacy
Do I need to create an account to use the app?
Yes
How is my personal information used and protected?
Personal Information will not be shared with anyone. It will be protected through AWS data security
How can I reset my password?
Email davesystemsinc@gmail.com
Can I use the app on multiple devices with the same account?
Yes
Contact and Feedback
How can I contact support if my issue isn’t listed here?
Please email davesystemsinc@gmail.com or call 630-890-5063
Can I provide feedback or suggest new features for the app?
Please email any suggestion or feedback to davesytemsinc@gmail.com.
call
630-890-5063
Guides and Tutorials
Step-by-step instructions for app
Support URL
Issue Reporting:
Please email davesystemsinc@gmail.com with any issues or to report any bugs.